Please read these terms carefully before using the online payment facility. Using the online payment facility on this website indicates that you accept these terms. If you do not accept these terms, please do not use this facility.

• Your payment will normally reach the Devaswom account to which you are making a payment within two working days.
• We cannot accept liability for a payment not reaching the correct account of the Devaswom due to your quoting an incorrect account number or incorrect personal details. Neither can we accept liability if payment is refused or declined by the credit/debit card supplier for any reason?
• If the card supplier declines payment, the Devaswom is under no obligation to bring this fact to your attention. You should check with your bank/credit/debit card supplier that payment has been deducted from your account.
• In no event will the Devaswom be liable for any damages whatsoever arising out of the use, inability to use, or the results of use of this site, any websites linked to this site, or the materials or information contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages.

• If the Devotee does not cancel any puja without a clear notice of 48 hours, there shall be no entitlement to a refund of the puja rates.
• Refunds, if applicable, at the discretion of the Management, will only be made to the debit/credit card used for the original transaction. For the avoidance of doubt, nothing in this Policy shall require the Devaswom to refund the puja rates (or part thereof) unless such puja rates (or part thereof) have previously been paid.

All payment details which are entered through this payment gateway are encrypted when the Devotee, or third party making payment, enters them. Communications to and from the Service Provider's site are encrypted.

The Devaswom shall not be liable for any failure by the Devotee or third party making payment of puja rates to properly protect data from being seen on their screen by other persons or otherwise obtained by such persons, during the online payment process or in respect of any omission to provide accurate information in the course of the online payment process.

Online Payments of puja rates can be made by Credit / Debit card or Net-banking. These payments are not collected by the Devaswom directly but by the Service Provider.

Once payment is received by the Service Provider in cleared funds, the Service Provider will contact the Devaswom to confirm the details of the successful payment made by the Devotee, or third party making payment. On receipt of this confirmation, the Devaswom will conform to the Devotee that the payment has been received and accepted by the Devaswom. In the event that the Devotee does not receive confirmation within 14 days of making the payment, it is the responsibility of the Devotee to check with the Devaswom that the payment has been accepted. The Devotee shall remain responsible for the puja rates until such time as the confirmation as referred to above is received from the Devaswom in relation to each of these and any outstanding amounts owed to the Devaswom.

This Privacy Policy applies to all of the pujas, services, and websites offered by Devaswom. Sometimes, the Devaswom may post item specific privacy notices or Help Centre materials to explain pujas/services in more details.

If you have any questions about this Privacy Policy, please feel free to contact us through our website or write to us at admin@ayyappa.org.

Information we collect and how we use it for our MERCHANT.

The entire content of the website has been gathered to the best of our knowledge and belief, and the Devaswom endeavors to keep it up to date. In particular, we reserve the entire right to update and/or modify and/or remove this data anytime and without any prior notice. Please note that the Devaswom holds no responsibility for incorrect or no longer correct statements, quotes or descriptions and thereby excludes liability for any losses resulting from such wrong information.

Further, the Devaswom has every right to bring about legal action on any individual who misuses/alter/reproduce the content/ information available on the website.

Our data privacy policy strictly conforms as per the regulations set down in accordance with the protection of data collected from people visiting our website. The Devaswom treats all personal data obtained via the internet and our website carefully and confidentially so that no physical/mental harm is instilled upon the person, with regard to the collected data. Personal data that has possibly been known to us will be kept secret, privacy will be respected and information will be used exclusively for the purpose for which it was made known to us. Without seeking approval of the respective person, this data will neither be made accessible to third parties nor transferred to them in any form or manner.

The Devaswom reserves the entire right to modify/amend/remove this privacy statement anytime and without any reason. Nothing contained herein creates or is intended to create a contract/agreement between the Devaswom and any user visiting the Devaswom website or providing identifying information of any kind.

If you wish to stop any further SMS/email alerts/contacts from our side, all you need to do is to send an email to admin@ayyappa.org with your mobile numbers and you will be excluded from the alerts list.